Regional Crisis Services

Acute Care Project

The Acute Care Project began in Region 4 in 1999. Since then, the Project has administered the allocation of more than $30 million for local inpatient hospitalizations via contracts with local hospitals/hospital systems. Funding uninsured individuals in a local setting allows individuals to receive quality care that can involve their families, case managers, and other support systems in the least restrictive setting.

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Adult Crisis Stabilization Unit

Through the use of an interdisciplinary treatment team, RBHA offers a sub-acute residential Crisis Stabilization Unit (CSU) that provides treatment to individuals in crisis. At the CSU, we provide daily psychiatric evaluation and medication management, nursing, case management, peer recovery, and clinical services to all individuals admitted to the program. RBHA operated Adult Crisis Stabilization Unit.

CSU Admissions: 804-343-7691

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Children's Crisis Stabilization Unit

Since May 2012, Region 4 has been supporting a 6, now 8-bed, Children’s Crisis Stabilization Unit (CSU) through a contract with St. Joseph’s Villa in Henrico County. The CSU is designed to serve children and adolescents ages 5-17 who are experiencing a behavioral health crisis and require short-term, out-of-home placement.

Admissions Hotline: 804-874-9119

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Adult Crisis Receiving Center (CRC)

The RBHA Crisis Receiving Center (CRC) is a 23-hour crisis stabilization unit that assists with deescalating an individual in distress associated with a behavioral health crisis. The primary goal of the CRC is to provide the most comprehensive quality of care to each individual served in the least restrictive clinical setting in order to meet the needs of individuals experiencing a behavioral health crisis. Alternative to emergency hospital usage and psychiatric hospital admissions. The mission of the CRC is to meet the individual’s treatment needs within a reasonable timeframe by providing psychiatric assessment, clinical assessment, medication management to alleviate crisis, crisis intervention, and clinical determination for level of care placement.

CRC Referral Number: 1-804-819-4141

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Youth Crisis Receiving Center (CRC)

In partnership with Henrico County, the Crisis Receiving Center (CRC) at St. Joseph’s Villa provides immediate access to behavioral health services tailored to youth ages 7 to 17. Individuals receive rapid assessment and support services from a multidisciplinary team, and are connected to the next appropriate level of care within 23 hours. The CRC serves the Region 4 catchment area of Central Virginia as an alternative to emergency departments and involvement with law enforcement, with the goal of diverting hospitalization. Participants can also benefit from a transition to the Villa’s Crisis Stabilization Unit when more time is needed for treatment.

CRC Admissions: 804-553-3201

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Crisis Response and Stabilization Team (CReST)

CReST acts as a resource for the residents of Region 4, ages 5 through the lifespan, who are in crisis and need help. With quick response and with assistance connecting to ongoing services, CReST hopes to reduce the cycles of crisis and prevent the need for acute psychiatric hospitalizations. Services are mobile and community based.

RBHA operated CReST

Mobile Crisis Line: 1-833-968-1800

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Marcus Alert

The Marcus-David Peters Act (Marcus Alert) seeks to divert individuals needing behavioral health care from the criminal justice system through the development of a comprehensive crisis system that includes community care teams and protocols for specialized response to behavioral health emergencies. The legislation establishes the foundation for protocols in communities that ensure coordination between 911 centers and regional crisis call centers and establishes a specialized behavioral health response from law enforcement when responding to a behavioral health situation.

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REACH

REACH is a system of supports for individuals (adults and youth) with developmental disabilities who are at risk of crisis. REACH offers 24/7 mobile crisis response, community crisis stabilization, residential crisis stabilization and crisis prevention services. The program also operates an adult transitional home. The homes are all located within Chesterfield County. In addition to the crisis services, REACH also provides system training and consultative support. RBHA operated REACH.

REACH Training Calendar

Mobile Crisis Line: 1-833-968-1800

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Regional Crisis Call Center

Region 4 has contracted with HopeLink to serve as the crisis call center for the central region of Virginia. HopeLink is certified as a national suicide prevention lifeline (NSPL) and provides mental health services and emotional support over the phone for individuals experiencing a mental health crisis. The call center helps connect the caller with a higher level of care, as needed, to include such services as mobile crisis support and community stabilization. For individuals who need further resources, a post-crisis follow-up call is offered with our care navigator for wrap around service provision. Central Virginians wanting to connect with the national suicide prevention lifeline should contact: 988

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